Questions Everyone Wants to Ask

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Before

(How do I get tickets and what should I know before going to the opera?)

1. How can I purchase tickets?
Click HERE for Season Subscriptions and Special Offers. Click HERE for tickets to individual performances. You can also call Carla or Shane in our Box Office at 502-584-4500 or 800-690-9236 with any questions.

2. Are tickets expensive?
Season subscriptions start at only $86. We currently also have a special 2 Show Package that starts at only $58. Single tickets start as low as $34.

3. What should I do if I need to make changes after I have purchased tickets?
Just call Carla or Shane in our Box Office at 502-584-4500 or 800-690-9236.

4. Will my tickets be mailed to me?
All subscription tickets ordered prior to July 31 will be mailed in early August. Tickets purchased after July 31 will be mailed 7-10 days after the order date. Subscription orders containing an event within 7 days of the order dates will be held at will call on the night of the first performance in the subscription package.

5. What should I do if I lose my tickets?
Just call Carla or Shane in our Box Office at 502-584-4500 or 800-690-9236.

6. Will I be able to understand what’s happening on stage?
All of our operas have the words in English projected on screens above the stage and under the balcony, so everyone can read what the singers are saying.

7. Can I bring my children?
Children are definitely welcome. However, they should be able to read the words that are projected on the screen above the stage and under the balcony to understand what is being said. Also, please keep in mind the length of “sitting” time that will be needed between intermissions.

8. What should I wear?
People who come to the opera wear all sorts of clothing. . .from jeans to tuxedos. The opening night of our first performance of the season (in September) is more formal and you’ll see more tuxedos and evening gowns. But this is not the rule. Feel free to dress up and make this a special occasion, but don’t feel you can’t attend if you prefer to dress more casually.

During

(How do I get to the opera and what should I know and do during the performance?)

1. How early should I plan to be at the theatre?

Doors to the theatre open 45 minutes before the publicized start time. It is nice to be a the Brown Theatre by that time. . .or no later than 30 minutes before the start time. This gives you time to make sure you get parked, use the restroom, get a beverage, locate your seat and get settled. If you need to pick up your tickets at “Will Call”, you should give yourself at least 15 minutes extra. Once the doors are closed and the performance has begun, you will not be able to go to your seat until the designated “late seating” time, which can be several minutes into the performance.

2. What is the best route to get there?
Click HERE to see information about The Brown Theatre, including driving directions and maps.

3. Where can I park?
You have several parking options. Valet parking is $15 if you have not prepaid with your subscription. There is an attached garage entering from 3rd Street and 4th Street just north of Broadway. There are also surface lots entering on both sides of 3rd Street between Broadway and York. Street parking is free but limited.

4. Are there places to eat before the opera?
There are many restaurants close to The Brown Theatre. Moderate: MARKETPLACE RESTAURANT @ theater square; 8UP Elevated Kitchen and DrinkeryJ. Graham’s Cafe and The English Grill at The Brown Hotel; Otto’s Cafe and The Oakroom at The Seelbach Hotel. Casual: Bluegrass Brewing Company; SET; Safier Deli; Yafa Cafe. Fourth Street Live also has several eating establishments.

5. How do I pick up tickets if I did not have them mailed to me?
There is a “Will Call” window on the right side of the lobby just inside the glass doors to the Brown Theatre as you enter from Broadway. Tickets that have not been mailed are held there.

6. What should I do if I forgot my tickets?
Come to the “Will Call” window on the right side of the lobby just inside the glass doors to the Brown Theatre as you enter from Broadway.

7. Is the theatre wheelchair accessible?
Entry to the Brown Theatre is wheelchair accessible from the street and the attached garage. The main floor of the Brown Theatre is fully accessible with no steps. There is no accessible seating in the balcony.

8. Are there services to help me if I am hard of hearing or have vision problems?
Assistive listening devices are available upon request and can be picked up at coat check. Audio description is provided for Sunday matinee performances, and all of our performances use supertitles (dialogue projected on screens). Large print programs are available at all performances.

9. Will I enjoy the opera if it is not sung in English?
All operas have the words in English projected on screens above the stage and on television screens under the balcony, so everyone can read what the singers are saying.

10. What do I do if I am late to the opera?
If you arrive after the opera has begun, you will need to wait until the designated “late seating” time, which can be several minutes into the performance.  However there is a live feed of the opera in Fifth Third Conference Room that you can watch until the appropriate seating time is available.

11. Can I use my cell phone or camera?
The use of recording devices of any kind is strictly prohibited. Please turn off your cell phones during the performances–and refrain from texting. The light from the screens can be very distracting to those around you.

12. Can I purchase food and drinks at the theatre?
There are several bars in the Brown Theatre selling wine, beer, mixed drinks and sodas. Kentucky Opera and Treyton Oak Towers are offering Pre-Show Bites prior to each performance. Reservations are required. Learn more by clicking here.

13. Can I take food and drinks to my seat?
You may take beverages into the theatre, but no food.

14. Can I leave my seat to use the restroom after the show has started?
You are allowed to leave the theatre at any time, but you can only re enter at intervals that do not disturb other audience members–ushers at the doors can assist you in knowing when it is appropriate to re enter.  Or you may watch the live feed from the Fifth Third Conference Room.

15. When do I applaud?  
That depends on the opera but the usual places to applaud are after an aria or certainly at the end of each act.

16. Is the music live?
Yes. Opera singers are acting as they sing, so there is some variation to every performance. As a result, it would be virtually impossible to perform with recorded music. There is always live music in the orchestra pit with a conductor who keeps the musicians and the singers performing together.

After

(What should I do after the performance to make the most of the experience?)

1. Is there anything going on at the theatre after the opera?
Yes. . .after the Friday night performance there is a Cast Party just around the corner on 4th Street at MARKETPLACE Restaurant at Theatre Square (on 4th Street between the Brown Hotel and the Palace Theatre). We provide light food, but guests will need to purchase their own beverages. The singers and actors you just saw on stage join the party goers after they change into their street clothes and remove their make up. All are welcome.

On Sunday, immediately following the performance is a question and answer session with the singers–it is called “Opera Talk Back” and is in the Fifth Third Conference Room just off of the main lobby on the street level of the Brown Theatre. All are welcome.

2. If I have comments or problems with my opera visit, what should I do?
If you would like to contact us, please email us at Email@KYOpera.org or call 502-584-4500 or 800-690-9236 and ask for our General Director, Ian Derrer.

3. It seemed that some of the actors on stage did not sing—are there some who sing and some who don’t?
Yes, there are some actors who don’t have singing parts–they are called “supernumeraries”. These are comparable to “extras” in movies, and they play a vital role in making the opera performance a success.

4. I really enjoyed my opera experience. . .what can I do to be a little more involved, even if I don’t have a lot of time or money to give?
Kentucky Opera’s Guild is a volunteer driven organization and has many opportunities for participation. You can organize an opera education touring program to perform for your school or community organization – while there is a fee involved with the performance, many schools and organizations have funds available but not the personnel to organize. You could also organize a group of students to attend the Final Dress Rehearsal for Students and introduce the next generation to the wonderful world of opera.