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MARKETING & COMMUNICATIONS COORDINATOR

Kentucky Opera is accepting applications for the position of Marketing & Communications Coordinator. This full-time, salaried position reports to the General Director.

ABOUT KENTUCKY OPERA
Founded in 1952, Kentucky Opera is a thriving, robust organization with a long history of high artistic standards, courageous repertoire, and enthusiastically supportive audiences.  In 1982 it was officially declared the state opera of Kentucky, making it one of the first U.S. companies to be designated as a regional opera company. Kentucky Opera is a nonprofit arts organization with an annual operating budget of approximately $2.3M, whose mission it is to enrich and engage our community through opera. Over the next few years, Kentucky Opera will seek to broaden service to our community to include neighborhoods, cities, and rural areas throughout the Commonwealth that have not traditionally been served by opera.

SCOPE AND CORE ACCOUNTABILITIES
The ideal candidate will be an energetic, creative individual who is organized, driven, and has the ability to multi-task and manage multiple projects and deadlines without constant oversight. ambitious professional who enjoys creating solutions to challenges, and who is detail-oriented with a long-term perspective. This position will support the company in a wide variety of marketing, advertising, public relations, communications with patrons & donors, and event planning projects. For the right candidate, an increase in the scope of duties and alternative title are negotiable.

QUALIFICATIONS & SKILLS

  • Route, proof, and contribute ideas for content on multiple platforms, including website content, emails, newsletters, flyers, brochures, program bills, and more
  • Manage the website, updating calendar events, and creating and updating content
  • Monitor and contribute to social media platforms, such as Facebook, Instagram, LinkedIn, Twitter, and more
  • Manage and update customer database
  • Build & update customer reports in CRM database (Tessitura)
  • Support ticket sales team, as needed
  • Monitor online presence of company
  • Creating and overseeing a budget
  • Support the execution of PR strategy and work closely with our external PR firm to produce content, talking points, etc.
  • Oversee printing needs for the company
  • Serve as back-up receptionist, as needed
  • Help schedule, coordinate, and work (as needed) at various events and programs
  • Support the planning and execution of internal events, such as large meetings, parties, and patron events
  • Perform all duties with a friendly, positive, and team-oriented approach

REQUIREMENTS

  • Knowledge of communication and digital marketing concepts, theories, best practices, and principles
  • Proficient with building and reporting in Tessitura, Raiser’s Edge, or similar
  • Capable with Wordfly and/or Prospect2
  • Conversant in various web platforms and adept at website management & production
  • Skilled at social media (multiple platforms)
  • SEO/SEM
  • Knowledgeable about design, layout, and illustration/graphic design basic principles
  • A strong supporter of the arts, and knowledgeable about opera, theatre, and music

TO APPLY

Kentucky Opera is committed to seeking and sustaining a culturally and ethnically diverse environment and to the principles that promote inclusive practices. Individuals from populations underrepresented in opera administration are strongly encouraged to apply. Please send Cover Letter, Resume, and a short writing sample to Jobs@KYOpera.org with the subject “Marketing Coordinator”. No phone calls, please.

BUSINESS MANAGER

Kentucky Opera is accepting applications for the position of Business Manager. This full-time salaried position reports to the General Director.

ABOUT KENTUCKY OPERA
Founded in 1952, Kentucky Opera is a thriving, robust organization with a long history of high artistic standards, courageous repertoire, and enthusiastically supportive audiences.  In 1982 it was officially declared the state opera of Kentucky, making it one of the first U.S. companies to be designated as a regional opera company. Kentucky Opera is a nonprofit arts organization with an annual operating budget of approximately $2.3M, whose mission it is to enrich and engage our community through opera. Over the next few years, Kentucky Opera will seek to broaden service to our community to include neighborhoods, cities, and rural areas throughout the commonwealth that have not traditionally been served by opera.

SCOPE AND CORE ACCOUNTABILITIES
The ideal candidate will be an energetic, ambitious professional who enjoys creating solutions to operational challenges, finding efficiencies in processes, and who is detail-oriented. The Business Manager is responsible for tracking the finances and day-to-day operations of the company. The Business Manager will report to the General Director (GD). This position is a vital member of the management team. The Business Manager is responsible for accounting, finance, internal controls, operations and facilities. S/he works closely with the GD to develop short- and long-term financial plans, budgets, and forecasts.

  • Develop, control, and monitor accounting procedures to support all financial preparation, reporting, and transactions including budgets, payroll, receipts, disbursements, and reconciliations – for both operations and capital projects.
  • Monitor income and expenditures against budget projections throughout the year, updating projections when needed and proactively address initiatives that are off-track, over-budget, or behind schedule.
  • Support the preparation of financial materials required to complete grant applications and reports.
  • Maintain and safeguard financial, insurance, and benefits relationships and records.
  • Complete the annual OPERA America survey and other surveys as required.
  • Manage annual charitable gaming requirements and ensure legal compliance.
  • Obtain required licenses needed for fundraising events with Alcoholic Beverage Control and Metro Louisville.
  • Leverage financial and operational knowledge to help grow revenues and manage expenses consistent with Kentucky Opera’s high artistic standards.
  • Contribute to creating a positive, creative, and efficient workplace for artists and staff.
  • Oversee facility maintenance and repairs, as well as IT management in support of all staff functions in conjunction with third-party service providers.
  • Oversee venue requirements and contracts for non-production events.
  • Oversee and maintain general supply inventories.
  • Maintain strong relationships with insurance broker to ensure proper levels of insurance coverage for the company.
  • Additional duties, responsibilities, and projects as assigned.

QUALIFICATIONS & SKILLS

  • Minimum of 5 years non-profit financial and admin management experience, preferably in the performing arts.
  • Bachelor’s degree required in accounting, business/arts admin, or equivalent. CPA not required.
  • Strong interpersonal and organizational skills including the ability to meet deadlines and anticipate needs.
  • Excellent computer skills in Microsoft Office, Power BI, and familiarity with CRM database (Tessitura, preferably)
  • Demonstrated ability in managing budgets and schedules, with strong administrative skills.
  • Excellent attention to detail and accuracy.
  • Ability to successfully juggle multiple priorities and self-direct.
  • Appreciation for the arts and a commitment to the mission of Kentucky Opera.
  • This position is full time and requires some off-peak hours for evening meetings, events, and performances. Salary and title are commensurate with experience.

TO APPLY
Kentucky Opera is committed to seeking and sustaining a culturally and ethnically diverse environment and to the principles that promote inclusive practices. Individuals from populations underrepresented at leadership levels in opera are strongly encouraged to apply. Please send Cover Letter and Resume to Jobs@KYOpera.org with the subject “Business Manager”. No phone calls, please.